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🎀 Return & Refund Policy 🎀

At Pocomi, every item is packed with lots of love and care, just for you! 💌✨ Since most of our products are collectibles, blind boxes, and delicate items, we do not accept returns, exchanges, or refunds.

However, in rare and exceptional cases (such as receiving the wrong or damaged product), we may review the issue on a case-by-case basis.

Please note:Every item is quality-checked and packed with care, but since most products are limited stock and imported, returns are only allowed in the case of damage or wrong item.

Thank you for your understanding and for supporting a small kawaii business 💖 Your kindness keeps the magic alive~ 🌈✨